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Customer Relations Officer (Trolley Hander)

Batu Kawan, Penang - Explore location Customer Relations Part Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.


Job description

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment
· Walks about the site to locate and collect the trolleys

. Corral and push trolleys back to trolley bay

. Performs minor repairs plus remove debris from trolleys and periodically cleans the trolley stock 


Qualification

Your Profile 

  • You have strong communication and interpersonal skills with passion for people
  • You are a committed and motivated team player who is also able to work independently
  • You are able to multi-tasked, cope with stress and work with a sense of urgency when required
  • You must be able to commit to working both AM & PM shifts during store operating hours, inclusive of both weekends and PH

More Information

Please apply by 31/03/2021