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Carts Coworker

Coquitlam, British Columbia - Explore location Customer Relations Part Time

Job description


• You are enthusiastic about work and working with others on a team
• You can prioritize, are disciplined, show initiative and have a flexible attitude
• You’ve worked with material handling equipment before (or are very open to learning about it!)
• You have about 6-month work experience in a high-volume Warehouse, Retail or Customer service environment (strong preferred but not necessary)
• You are totally cool working in a physically demanding, fast-paced, work environment where you will be lifting and moving items continuously


• Maintain the flow of carts/baby strollers throughout the store to ensure positive customer shopping experience
• Assist customers in loading merchandise into vehicles as efficiently as possible
• Ensure that the loading zone remains clear
• Maintain a balanced cart flow throughout the store/home delivery areas
• Disassemble AS IS merchandise when required
• Assist customers with bringing merchandise to be returned
• Report inoperable equipment to managers
• Maintain outside area, ensuring it is fully stocked with twine, etc.
• Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
• Use available resources to educate yourself on product features and customer interaction skills
• Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
• Assume responsibility for other tasks and projects as they occur


At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!


In the IKEA world, this position is officially referred to as: Carts Co-Worker

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
You will be scheduled up to 20 hours a week and will need Sunday and Monday availability.