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Safety, Security & Compliance Manager

Puebla City, Puebla - Explore location Risk & Compliance Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

We are determined to bring a little bit of Sweden to Mexico.

Job description

The Safety, Security and Compliance Manager lead and inspire the store team, co-workers and external security guard service to optimise safety, security and compliance in the store, for both customers and co-workers, using the knowledge of our IKEA Group Safety and Security Manual, ASR Rules & SOPS, local regulations and other legislative requirements, securing a safe, secure and compliant environment for our customers and co-workers as well as protecting our assets and the IKEA brand.

To lead the Safety, Security & Compliance work and strive to create a culture where all co-workers understand and accept responsibility for safety, security and compliance in their daily work, work proactively with all functions, coordinate audit and review programs and identify and reduce risk to ensure operational compliance with IKEA requirements and local legislation, in the most efficient and effective way.

  • To ensure routines are established and reviews undertaken.
  • To ensure that meetings, required by local legislation, are conducted and correctly recorded e.g. Emergency Control Organisation and OHS Committee.
  • To ensure that the Store’s Emergency and Crisis Response programs are always capable of immediate response.
  • To monitor internal and IKEA-related external incidents and accidents to ensure that there is rapid response, investigation and reporting of all incidents & emergencies in line with IKEA requirements and local legislation.
  • To co-ordinate, the insurance claims procedures. Liaise with the Country Risk & Compliance and Security Manager, our insurance brokers and local insurance companies, as required.
  • To act as a representative interface with outside agencies (e.g. police, fire brigade, external guard service-companies etc) and keep informed of any regulatory changes to ensure the viability of these relationships.
  • To develop an action plan for administration in the store, in consultation with the department managers, line managers and Country Compliance Manager, and ensure that it is operationally implemented in line with ASR rules and SOPs.
  • To ensure that the compliance process is established in store and identify, together with the department managers in the store and Country Compliance Manager, improvement potentials. Report on a tertial basis the store compliance status to the Country Risk & Compliance Manager.
  • To identify, together with the department managers in the store and Country Risk, Compliance and Security Manger, improvements in working methods and system support that will reduce the administrative workload.
  • Responsible for the education and training in administration SOPs and working methods, including audits, Compliance tools, and reports, maintaining and filing records as required.  
  • I secure compliance to Rules and SOPs in my area and contribute actively by participating in the iCheck/weCheck process.
  • Educate and empower all co-workers and external service providers on all aspects of the Ikano Code of Conduct, Anti-corruption & Bribery Policy, operational procedures and local legislation relating but not limited to health, safety and security and the environment, cultivating a culture of transparency and ethical conduct.

  • Internal control demands
  • Administrative risks analysis
  • Retail processes, working methods and tools in relation to safety, security and compliance.
  • Business administration
  • Workplace health and safety
  • Local laws in relation to safety, security and compliance
  • Safety & Security Systems like intruder’s alarm, CCTV, Fire & Life safety systems etc.
  • Ability to identify and react to an emergency.
  • Strong interpersonal, analytical, problem-solving skills.  
  • Ability to lead business through people by demonstrating strong leadership capabilities.
  • Ability to make things happen by championing flexibility, speed and simplicity.
  • Ability to carry out accident and incident Investigations 
  • Ability to communicate effectively in English and Spanish - written and spoken
  • Passionate about applying one's knowledge to develop the business and optimise performance
  • Interest in home furnishing and understanding of IKEA values and what it means for people´s everyday life at home
  • Reflecting what IKEA stands for and the IKEA values
  • Passionate about doing the best for our customers and co-workers.
  • Willingness to learn and develop.
  • Likes cost consciousness, simple solutions and standardization.

More Information

This position is based in Puebla City and offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

If you are interested to be part of our team apply here!

Please send your CV in English.