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Business Navigation & Operations Manager

San Giovanni Teatino, Italy - Explore location Business Development Full Time

Job description

What you'll need to have

• Strategic business partner, with analytical skills able to translate business needs into financial consequences and solutions.
• Good communication skills with ability to influence and create energy and commitment within the organisation.
• Strong sense of urgency and result orientation.
• Ability to recognise outside trends relevant for your local market and translate them into business opportunities.
• Preferable previous experience covering management roles in commercial area with proven analytical and numerical skills.
• Ability to set a budget, implement action plans and follow up cost and KPI to steer the business
• Degree in Business/Finance/Economics or related field.
• Good ability to communicate confidently and clearly in English (both written and spoken)

What you'll be doing day to day

• Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.
• Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.
• Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.
• Having the full understanding of the Profit & Loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the P&L. Follow up the result and create forecasts and (if needed) activate scenario plans.
• Optimise and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks KPIs.
• Provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions.
• Secure that all investments are done with a proper analysis or business ROI considering all aspect of the different projects
• Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.
• Provide a safe, secure and compliant environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of Risk and compliance, cash administration routines, accounting rules etc.
• I am seen by co-workers in all functions as an approachable, trustworthy and knowledgeable speaking partner who leads by example and taking a multidimensional approach to steering the business.



We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!



Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.